Terms of service

Here’s a Dinosty Fossils version of that Privacy Policy—same intent, cleaner, and written in a friendly-but-business tone. (You can paste this into Shopify as your Privacy Policy page.)

Privacy Policy — Dinosty Fossils

Effective Date: [Enter Date]
This Privacy Policy (“Policy”) is published on behalf of Dinosty Fossils (“Dinosty Fossils”, “we”, “us”, “our”). We are based in Alberta, Canada.

We value the trust of our customers and community. This Policy explains how we collect, use, disclose, and protect personal information in accordance with applicable Canadian privacy laws (including Alberta privacy legislation, where applicable). This Policy applies to information collected through our website and related services. It does not apply to internal employment matters.

Definitions

“Personal information” means information about an identified or identifiable individual.
“Customer” means any person or entity purchasing products or services from us.
“Products” means any items sold by Dinosty Fossils, including fossils, gemstones, jewellery, and related goods.

1) Collection, Use, and Disclosure of Personal Information

We collect, use, and disclose personal information for reasonable business purposes, and generally with your consent, unless otherwise required or permitted by law.

What we may collect

Depending on the circumstances, we may collect:

Name
Billing and shipping address
Phone number
Email address
Order details and purchase history
Payment information (processed through secure third-party payment processors)
Any information you provide to us through contact forms, email, or customer service messages

Why we use it

We may use your information to:

Process orders and payments, send confirmations, ship products, and provide customer support
Maintain customer accounts (if applicable)
Confirm and manage contractual arrangements, resolve issues, and collect amounts owing (if required)
Respond to inquiries and communicate about your order
Improve our products, services, website experience, and business operations (including surveys and analytics)
Protect against fraud, unauthorized access, and misuse
Meet legal and regulatory requirements
Send marketing communications (only where permitted and where you have consented, and you can opt out at any time)

Disclosure to third parties

We do not sell or rent customer lists. We may share personal information only as needed to provide services to you, such as with:

Payment processors
Shipping and logistics providers
Website/e-commerce platforms (e.g., Shopify and related apps you choose to use)
Professional advisors (legal/accounting) where necessary
Law enforcement or regulators if required by law

If you subscribe to marketing messages, you may withdraw consent at any time by using the unsubscribe link (when provided) or contacting us directly.

2) Our Website, Cookies, and Analytics

When you visit our website, certain technical information may be collected automatically by web servers, such as:

Browser type and version
Device/operating system
IP address
General site usage (pages viewed, time spent, referring links)

Cookies

Our site may use cookies and similar technologies to:

Remember your preferences
Support checkout and cart functionality
Help us understand website traffic and improve the site

Most browsers allow you to disable cookies or warn you before cookies are stored. If you disable cookies, some site features may not work properly.

Note: Internet and email are not fully secure communications methods. While we take reasonable steps to protect information, we cannot guarantee security of information transmitted online.

3) Voluntary Information You Provide

If you contact us by email, message, or form and voluntarily provide personal information, we will use that information to respond and to support your request. If ongoing communication is requested, we may continue to contact you, and you can opt out anytime.

4) Service Providers and Cross-Border Processing

We use third-party service providers (such as payment processors and shipping platforms) to deliver services. These providers may store or process information outside Canada, including in the United States.

By providing your personal information, you consent to such cross-border storage and processing as required to provide services. If you want more information about our service providers and data handling, contact us using the details below.

5) Accuracy

We make reasonable efforts to ensure personal information used for billing, shipping, and customer service is accurate and up to date. You can request corrections as described below.

6) Retention and Destruction

We retain personal information only as long as necessary for legal and business purposes. When no longer needed, we securely destroy it or anonymize it where appropriate.

If consent is withdrawn, we may still retain certain information where permitted or required for legal or business purposes.

7) Security

We take reasonable administrative, technical, and physical measures to protect personal information against loss, theft, unauthorized access, disclosure, copying, or modification. Access to personal information is limited to those who need it for legitimate business purposes.

8) Privacy Incidents

If a privacy incident occurs involving the loss of or unauthorized access to personal information, we will comply with applicable legal requirements for notification, including notifying the appropriate privacy authority and/or affected individuals where required or appropriate.

9) Access to Personal Information

You may request access to personal information we hold about you and information about how it has been used or disclosed, subject to legal limits and exceptions.

Requests must be in writing and include enough detail to allow us to identify the information requested. We will respond within the timelines required by law. Fees may apply where permitted by law (we will advise you in advance if applicable).

There are circumstances where we may be unable to provide access (for example, if it would disclose another person’s personal information or information protected by legal privilege).

10) Corrections

You may request corrections to inaccuracies in your personal information. Where appropriate, we will correct the information or annotate the record if a correction is requested but not made (as permitted by law).

11) California Notice (If Applicable)

If you are a California resident, you may have additional rights under applicable California laws. Contact us using the details below for more information.

12) Updates to This Policy

We may update this Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on our website with a revised effective date.

Contact Us — Privacy

If you have questions about this Policy or wish to request access or correction of personal information, contact us:

Dinosty Fossils — Privacy Contact
Email: dinostyfossils@gmail.com
Phone: (403) 892 - 8331
Mailing Address: 138 Ryerson Road West, Lethbridge AB, T1K4P1